Latest AI and tech news
Anthony Zara, Zinier's Head of Customer Success and Service, Global, unpacks the gap in Zinier's new white paper: 92% of organizations have adopted field service management, but only 31% call it widely implemented. He argues this isn't a rollout failure, it's a definition problem. Drawing on years o
Midcontinent, known as Midco, has treated field scheduling as an opportunity rather than just a problem to solve. They needed a platform configured to their unique KPIs so that they can continuously uphold their Midco Customer Commitment and get the best technician to the right job at the right time
Implementation insights and leadership Q&As reveal what it really takes to deploy AI in field service operations.