Latest AI and tech news
One year ago, Salesforce launched Missionforce, its agentic platform for government that brings trusted AI, data, apps, and cloud technology to the government’s most critical missions. Since then, public sector has become Salesforce’s fastest-growing...
Contact centers have no shortage of data. They have dashboards for service levels, handle time, quality, customer satisfaction, agent performance, and nearly everything in between. But more visibility doesn't automatically create more understanding. The best dashboards aren't designed around the dat
Screenshots, coordinates, and safety nets — the real engineering behind AI that clicks your screen....
The BOAT market continues to evolve rapidly, driven by the convergence of automation tools and the rise of AI agents in business processes. These market forces, while meant to improve business outcomes, can often introduce new complexity and risk int...
An employee-authorized agent accumulates OAuth grants across a dozen SaaS tenants, each surviving offboarding alone. The federation standards that make that governable are arriving now.
A single-platform storefront catalog vs. a cross-retailer product data API for AI shopping agents
Is Agentic reports now let you view your checks through one of four site types: Docs & content, Business, App, or Commerce....
Compare virtual cards and stablecoin wallets for AI agents across the card path, the wallet path, the sequencing argument, and the unified ledger record....
**Enterprise AI should not ask users to trust an answer because the model sounds confident. It should make the answer verifiable.**...
This week on the a16z show, Greg Brockman, president and co-founder of OpenAI, made the point that developers have been “retooling the world” to make software more accessible to AI agents. But computer use could offer a simpler path forward....
September 15, 2026-Spiros Xanthos
Voice agents have a latency problem that shows up as soon as they have to do real work. Within five days, Google and OpenAI shipped two very different fixes....
AWS published a new Step Functions pattern this week that gives AI agents a role in airline rebooking while keeping reservation changes and payments under code’s control. Amazon Bedrock AgentCore agents suggest new itineraries and draft compensation ...
The four AI agents every sales org needs, the three nice-to-haves, and the one to skip — s...
An AI application does not behave one way. In a single session an employee can ask for a summary, request a code review, upload a file, and let the assistant move into agent mode on its own to finish the job. One application and one login, four activ...
What a business context layer holds, why a glossary isn't one, and how Miro took agent accuracy from under 40% to over 90%.
AI receptionist for painting contractors answers estimate calls, books walkthroughs, and follows up on quotes in 2026 - see how it compares to your options.
A few months ago I realized that as the code and modules inside the structure we’d built kept growing, it was starting to become a problem, and developing with AI was getting really hard....
This edition covers updates rolled out in August. Together they bring changes for database troubleshooting, Kubernetes metadata, AI security, edge component updates, data enrichment, agentic Assist, and cross-app navigation....
Ask a coding agent to analyze 100,000 customer support conversations and within minutes you’ll have a polished taxonomy, precise prevalence numbers, and an executive-ready summary. What you can’t see is the investigation that produced them: the metho...
What if engineers could spend their time building and optimizing systems rather than maintaining them?...
PagerDuty’s new intelligent Model Context Protocol (MCP) tools, recently announced in Early Access, are a step toward autonomous operations. Here’s how they help customers get...
Today, we're introducing intent-driven workflows for IBM Terraform Self-Managed for Z and LinuxONE (Terraform for Z), bringing a new way to interact with infrastructure through trusted, agentic workflows....