Latest AI and tech news
Factory has released Droid 1.0, the largest update yet to the Factory Droid agent harness. The main change is programmatic tool calling, now on by default. The model writes a program that runs its tools. One model request can now drive hundreds of to...
Every social commerce roundup says the market is booming, then quotes a size anywhere from $586 billion to over $2 trillion....
Reading Time:8minutesGrok Bot Team Bots, now called Shared Bots, let one Bot serve a whole team. Here is what SpaceXSI's sales team built, what a Shared Bot can see and do, how to set one up, and where its work should live.
An e-commerce inventory problem shows the difference between generating code, designing a system, and gathering evidence that it behaves…...
Test contact center AI agents on real caller conversations before go-live. Turn real calls into regression tests that catch failures on payments, authentication, and caller corrections.
Rule-based Intercom workflows break on complex tickets. Jinba routes events through LLM classification, approval gates, and full audit logging built for fintech compliance.
You’re testing a customer support agent. A user asks, “Can I return a jacket I bought 40 days ago?” Your return window is 30 days....
Cursor's marketplace served malicious Claude Code extension builds 2.1.312 and 2.1.313. Check for svc-telemetry in authorized_keys; uninstalling leaves the backdoor in place.
On Friday, November 27, Black Friday once again puts the financial control of retailers and marketplaces across the region to the test. In just a few days, sales pour in through dozens of payment methods, with promotions and fees that change from one...
A tampered Claude Code extension was live on the Cursor marketplace for about 11 hours, affecting up to 5,000 users. It tried to steal user data and set up remote access. Cursor took the entire marketplace offline and reinstated it after confirming t...
OpenAI released GPT-6.1 Terra on October 26, marketing it as a cheap, fast model for high-volume everyday work, priced at a tenth of its GPT-6 Astra flagship....
Brand storytelling with AI short films turns a brand’s values, characters and visual identity into short episodes that an audience can follow from one release to the next. Instead of one polished ad, a brand builds a small world with a familiar face,...
Imagine developing the back office of an e-commerce site. Products, orders, coupons and assistance plans share some capabilities, but not…...
When Databricks announced that it was launching a CDP product, it created a frenzy of activity on LinkedIn. It was an unusual move that created more questions than answers. Every expert chimed in with their two cents, and few added anything beyond ho...
Teams usually compare Windsor.ai and Supermetrics when they want ad data in their reports without paying enterprise prices. Both start under $50 a month, and both send marketing data into the tools your team already uses....
Reconciliation proves the balance sheet reflects the company’s actual financial position on a given date. That matters more as sales move online: ecommerce made up 17.1% of US retail sales in Q2 2026, according to the U.S. Census Bureau. Those sales ...
TL;DR: A KDD 2026 paper follows five customer support AI agents through testing and deployment. The team checks automated graders against expert judgments, starts new versions at 1% to 5% exposure, and tracks whether satisfaction gains come with more...
An AI agent may turn “blue cotton T-shirt” into “organic cotton, gentle on sensitive skin.” The description sounds convincing but your product data supports neither claim....
India’s gig economy has exploded. According to NITI Aayog, India’s gig workforce is projected to reach 23.5 million workers by 2029–30, and the gig market is valued at $455 billion. Companies across logistics, food delivery, e-commerce, staffing, and...
We launched Sierra just over two and a half years ago. This week, we hit $400M+ in ARR, adding $150M+ in ARR in Q3 alone. That’s more ARR in one quarter than we generated all of last year.
A customer’s new espresso machine arrives with a cracked water tank. On Monday she opens a support chat, gets a replacement promised and logs off, mildly annoyed. On Tuesday, the post-purchase journey asks her to rate the machine. On Thursday, a cros...
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