Latest AI and tech news
Employee retention challengeshit large Indian enterprises harder than ever.Indian IT companies lose 20-28% of their workforce each year.Nearly 70% of Indian employees are open to changing jobs within a year.Replacing a mid-level IT professional costs...
Working at a B2B company running an e-commerce platform, Melissa’s team noticed something in the data that nobody else was watching closely: customers were browsing products and pricing, then leaving without buying. For a commoditized product line, t...
Employee retention in India has reached a crisis point.Nearly 70% of Indian employees are open to changing jobs within a year.India's corporate sector recorded a 17%attrition ratein 2024, while BFSI crossed 25%, e-commerce hit 28.7%, and IT services ...
Missionforce plans to integrate OpenAI’s frontier models to power government missions...
One year ago, Salesforce launched Missionforce, its agentic platform for government that brings trusted AI, data, apps, and cloud technology to the government’s most critical missions. Since then, public sector has become Salesforce’s fastest-growing...
SAN FRANCISCO and LOS ANGELES — September 16, 2026 — Today at Dreamforce, Salesforce (NYSE: CRM), the #1 AI CRM, and Live Nation Entertainment (NYSE: LYV) announced an expansion of Live Nation’s use of Agentforce, bringing 24/7 fan support to Live Na...
Contact centers have no shortage of data. They have dashboards for service levels, handle time, quality, customer satisfaction, agent performance, and nearly everything in between. But more visibility doesn't automatically create more understanding. The best dashboards aren't designed around the dat
When thousands of stores, thousands of products, and constantly changing customer demand meet in the same supply chain, inventory planning…...
Understanding in-store shopper behavior is becoming just as important as knowing what shoppers buy. AI and computer vision can help retailers measure where shoppers move, what catches their attention, how they interact with products, and how they nav...
The marketing says generational leap. The independent benchmarks say something messier, and messier is actually the more useful story....
Enrichment fills the fields a CRM record is missing: title, company size, industry, direct dial, work email, and whatever else the rep needs before a call. There are five ways to do it. They produce similar fields and differ in cost, control, and how...
Every CRM has the same problem: the record was right the day it was created and nobody told it when the world changed. This page gives the measured rate at which contact data goes stale, explains what “auto-update” actually does in Salesforce and Hub...
A direct dial rings a person’s desk or mobile instead of a switchboard. It is the single biggest lever on connect rate in outbound, and the single most variable thing a B2B data provider sells. This guide covers where direct dials come from, which pr...
September 2026 guide to the best online brand protection software. Compare marketplace automation, SKU-level detection, and enforcement capabilities.
A single-platform storefront catalog vs. a cross-retailer product data API for AI shopping agents
As founding partner, Rubrik commits to strengthening AI resilience through collaboration, research, and innovation.
The best HubSpot Sales Hub alternatives in 2026, from an autonomous AI BDR to Apollo, Outreach, Salesloft, Reply, and Klenty, with who each fits.
The best HubSpot Sales Hub alternatives in 2026, from an autonomous AI BDR to Apollo, Outreach, Salesloft, Reply, and Klenty, with who each fits.
The best HubSpot Sales Hub alternatives in 2026, from an autonomous AI BDR to Apollo, Outreach, Salesloft, Reply, and Klenty, with who each fits.
The best HubSpot Sales Hub alternatives in 2026, from an autonomous AI BDR to Apollo, Outreach, Salesloft, Reply, and Klenty, with who each fits.
Customer Voice Puts Kissflow at #1 on Gartner Peer Insights ahead of Salesforce, Appian and Outsystems
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Discover how AI ABM personalization workflows deliver tailored, scalable outreach to boost engagement and accelerate pipeline velocity.
Mark McLaughlin, Product Marketing Manager | AurascapeSeptember 15th, 2026 | 5 minute read...
Salesforce and OpenAI are bringing frontier intelligence into the tools enterprise teams use every day, helping them tackle harder problems and take on more complex work....
An online retailer’s search box had a problem that only showed up in demos nobody meant to give. Type “kids bi”, and the dropdown…...
Google moved Local Services Ads into Performance Max, and missed calls can now be billed. Here's what changed and how to convert the leads you're paying for.
Help Scout alternatives range from enterprise ticketing to CRM-connected desks and branded client platforms. I researched dozens to find 9 best for 2026.