Unified Order Management: EDI, API, PDF & Agentic AI with MuleSoft
Modern B2B order processing happens everywhere — EDI, APIs, email, and unstructured PDF attachments. In this demo, you’ll see how MuleSoft unifies all of these channels into one consistent order lifecycle using Anypoint Partner Manager, Intelligent Document Processing (IDP), and Agentic AI powered by the Model Context Protocol (MCP). Follow Mythical Appliances as they process three orders from three different customers: • A PDF purchase order sent via email • An X12 EDI 850 sent through a secured AS2 connection • A JSON order submitted to a REST API with Experience Hub credentials Despite arriving through different protocols, every order is processed through the same unified backend workflow. You’ll see how Partner Manager provides end-to-end visibility across acknowledgments, shipments, invoices, remittances, and troubleshooting steps — all in one place. Then we explore the next evolution of B2B operations: Agentic AI layered on top of the order lifecycle. Using MCP, AI agents can securely call tools that retrieve order summaries, shipment details, line items, partner transactions, and more — all governed with attribute-based access control. In this demo, you’ll discover how to: • Process orders from EDI (AS2), API (JSON), and PDF (Email) into a unified lifecycle • Use MuleSoft IDP to extract structured data from PDFs • Query order and shipment details using natural language via MCP-powered agents • Govern AI agent actions with attribute-based access control • Provide business users with 360-degree insights across Salesforce + Partner Manager This is how teams bring together B2B, APIs, unstructured data, and agentic AI — all on one integrated MuleSoft foundation. Learn More Model Context Protocol (MCP): https://www.salesforce.com/ai MuleSoft IDP:https://www.mulesoft.com/platform/intelligent-document-processing Follow us! • Facebook: https://www.facebook.com/mulesoft • Twitter: https://twitter.com/MuleSoft • LinkedIn: https://www.linkedin.com/company/mulesoft • Instagram: https://www.instagram.com/mulesoft Copyright © MuleSoft