12 mistakes TELUS made building an agent platform for 100,000 employees

What does it take to build an agent platform for 100,000 employees? TELUS engineers Kevin Ng, Justin Watts, and Andrew Culberson share 12 mistakes they made along the way — from architecture and security to trusting AI agents too much. Learn what went wrong in production, which fixes worked, and the warning signs they wish they’d caught sooner. Create an account on Cloudflare today for free: https://dash.cloudflare.com/sign-up #cloudflare #cloudflareworkers #developer