Context and RAG in practice | Edward Kim, Head of AI at ConfidentialMind

RAG systems don’t usually fail because the LLM is “dumb” — they fail because the wrong context gets retrieved and fed into the model. In this recorded talk, we do a walkthrough of a real-world RAG failure and fix it in minutes by making context explicit. We’ll start with a naive semantic retrieval setup that returns a plausible but incorrect answer (e.g., wrong version, wrong region, or outdated policy). Then we’ll improve it step-by-step using three practical “context knobs” used in production. Connect With Us Website: http://aiven.io​​​ LinkedIn: https://www.linkedin.com/company/aiven/ GitHub: https://github.com/aiven​​​ X: https://twitter.com/aiven_io