Panel Discussion | Beyond the Hype: Realizing Value with Agentic AI in Insurance
How are brokers, carriers, and cloud leaders actually using agentic AI in production—not just in pilots and POCs? In this ITC Vegas lunch session, industry leaders walk through live examples, hard numbers, and pragmatic frameworks for realizing ROI with agentic AI across the insurance value chain. Hosted by Quantiphi, this session moves beyond buzzwords to show how insurers, brokers, and hyperscalers are using agents today for loss runs, claims, underwriting, customer service, analytics, and more—while keeping governance, compliance, and sustainability front and center. You’ll see: 👉 The evolution of AI to agents – from rules-based and OCR systems to LLMs and fully agentic workflows 👉 A live loss run demo – how Marsh and Quantiphi use autonomous agents and Dociphi to process thousands of loss runs in hours, surface error hotspots, and free up brokers for higher-value work 👉 Real production use cases – binding low-risk submissions in minutes, handling 80%+ customer requests with conversational agents, actuarial agents supporting pricing and planning, and more 👉 Agent design patterns – single orchestrator, hierarchical, swarm, and hybrid agents, and where each fits in the insurance value chain 👉 ROI and prioritization – practical ways to pick the right use cases, size business impact, and continuously recalculate ROI as models, costs, and adoption evolve 👉 Foundations that matter – data governance, AI-ready BI, “AI for BI,” connecting structured + unstructured data, and the role of evals in keeping agents safe and reliable 👉 Future of work & sustainability – how underwriting and claims roles will shift toward “human over the loop,” why critical thinking about technology matters, and how to design AI that is efficient as well as effective 🔊 Speakers & Panelists - Moderator: Arunima Gautam – GTM & Products Lead, Financial Services & Insurance, Quantiphi - Alejandro Zárate – Managing Director & Global Head of Data Strategy (Specialties), Marsh McLennan - Bharat Shahdadpuri – VP, Analytics, CNA Insurance - Larissa Nigro – Insurance Principal, Google Cloud - Bhaskar (BK) Kalita – Global Head, Financial Services & Insurance, Quantiphi 🎯 Who should watch this session? Insurance CXOs, CUOs, CIOs, Chief Data & Analytics Officers, innovation leaders, and anyone responsible for turning GenAI and agentic AI from experiments into measurable business impact. If you’re looking to move from exploration to reality with agentic AI in insurance, this session will give you concrete ideas, mental models, and examples you can take back to your teams. ––– 👉 Subscribe to the channel for more sessions on AI, GenAI, and agentic workflows in BFSI. 👉 To learn more about Quantiphi’s work in insurance and agentic AI, visit our website or reach out to our team. #AgenticAI #Insurance #BFSI #ITCVegas #GenerativeAI #Quantiphi #Dociphi #GoogleCloud #Marsh #CNA