The Equinix Brain and putting intelligence to work at scale

What if AI could do more than automate tasks? What if it could help companies eliminate complexity, act on institutional knowledge, and move at the speed of thought? In this keynote from Equinix Horizon, Harmeen Mehta, Chief Digital and Innovation Officer at Equinix, shares how Equinix is transforming itself into an AI-first enterprise. From building the Equinix Brain, an intelligence layer that understands customers, assets, products and operations, to deploying AI agents that redesign workflows and accelerate decision-making, Harmeen explores what it takes to put intelligence to work at scale. The session also features: Amit Zavery, President, Chief Product Officer and Chief Operating Officer, ServiceNow Miguel Milano, President & Chief Operating Officer, Salesforce Misha Kuperman, Chief Reliability Officer, Zscaler Together, they discuss: * Why AI should simplify complexity, not add to it * How enterprise knowledge becomes a competitive advantage * Building trustworthy AI with governance and accountability * The rise of AI agents, autonomous workflows and digital labor * Protecting enterprises in an AI-driven world * Why continuous transformation is replacing traditional multi-year programs * What business leaders must do now to remain competitive as AI accelerates change Harmeen also shares how Equinix is using AI internally to drive measurable business outcomes, including a reported 97% reduction in Priority 1 incident restoration times, and why distributed AI infrastructure, connectivity, security and data sovereignty are becoming critical requirements for the future of enterprise AI. As AI reshapes every industry, this discussion offers a practical look at how leading organizations are moving beyond pilots and experiments to create real business value. #Equinix #AI #ArtificialIntelligence #EnterpriseAI #DigitalTransformation #DataCenters #Cloud #Multicloud #Innovation #ServiceNow #Salesforce #Zscaler #AgenticAI #Infrastructure #TechnologyLeadership #EquinixHorizon #HarmeenMehta #DigitalInfrastructure #FutureOfWork #InterconnectedDataFirstAI Equinix, Inc. (Nasdaq: EQIX) shortens the path to boundless connectivity anywhere in the world. Its digital infrastructure, data center footprint and interconnected ecosystems empower innovations that enhance our work, life and planet. Equinix connects economies, countries, organizations and communities, delivering seamless digital experiences and cutting-edge AI—quickly, efficiently and everywhere.