Next on the floor: Emerging tech that will drive the future of hospitality

In this episode of "Next on the floor," Kate Ferrara, Deloitte US' Transportation, Hospitality, and Services Leader, shares insights on how emerging technologies are shaping the future of hospitality. The hospitality sector is navigating shifting guest behaviors, evolving demand patterns, and a rapidly changing technology landscape. At CES, innovations in AI, automation, robotics, translation technology, and connected platforms are offering a glimpse into what’s next—and reinforcing the themes explored in Deloitte’s new Future of Hospitality report. For more Deloitte content from CES 2026, visit https://delo.tt/6050hj8xi.