You Can’t Scale AI on Top of Broken Processes | Kelsey Ziser, InformationWeek

What are CIOs actually dealing with when it comes to AI? In this "Work Reborn" conversation, Kelsey Ziser, Senior Editor at InformationWeek, brings an real-world view of what enterprise technology leaders are navigating: shadow AI, fragmented governance, the rise of the chief integration officer, and why you simply can't put AI on top of a broken process. Topics Covered: • AI clarity and communication gaps • Shadow AI and governance risks • CIO challenges and leadership pressure • Integration as a strategic priority • AI execution pitfalls • The path to AI-native organizations Chapters: 00:00 Introduction to Lenovo Work Reborn 00:46 Meet Kelsey Ziser 01:32 The CIO Perspective: IT Challenges in a Transforming Workplace 03:56 Crickets in the Keynote: The AI Communication Gap 04:54 Shadow AI: Guardrails in the "Wild West" 07:01 Breaking the Silos: The Year of the Chief Integration Officer 09:36 Choosing Tech Partners 13:03 From Hype to Results 15:05 AI-Native Organizations: Trust, Governance, and Empowerment 17:29 Conclusion and Further Resources Work Reborn is a Lenovo Digital Workplace Solutions research initiative exploring how AI is transforming the modern workplace. 🎧 Explore how leaders are shaping the future of work through smarter technology, stronger strategy, and a more human-centered approach to innovation. #WorkReborn #AIAdoption #AIGovernance #DigitalWorkplace