How AI is reshaping the claims adjuster experience

As claims handling evolves, so does the role of the claims adjuster. Kedar Kamalapurkar, Managing Director, Deloitte Consulting LLP, and Saurabh Jain, Senior Manager, Deloitte Consulting LLP, discuss how technology is shifting claims professionals from information gathering to decision making, the role of trust and transparency in AI-enabled claims handling, and how insurers are balancing automation with human involvement across the claims process. Learn more at Deloitte and Guidewire Alliance: https://delo.tt/6054BGYTGe #DeloitteUS