The AI shift most companies didn't see coming

What does it take to move the needle with AI? Top AI voice Allie K. Miller joins WorkLab to share why some of the biggest advances aren’t coming from the usual places—or people. She explains how organizations can unlock new value by giving unconventional thinkers room to experiment, why speed and iteration matter more than perfection, and how leaders can turn edge ideas into real business impact. Plus: how agentic workflows, voice interfaces, and cross-disciplinary teams are reshaping the future of work. 00:00 AI is not a tool 02:40 The third shift: Multi-agent AI 05:07 Why leaders feel AI anxiety 11:02 The productivity trap 14:56 Three skills for the AI age 20:34 Why AI transformation is a people problem 25:03 Managing an AI agent workforce 28:00 Building an AI layer for your company 33:41 The exponential pace of AI change 38:12 What leaders should do in the next 30 days Find this episode on: Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812 Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast About the WorkLab Podcast: Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age. For more insights on the future of work, visit: https://www.microsoft.com/en-us/worklab/ **