End-to-End Reliability in High-Stakes Identity Systems

Most teams only monitor cloud hosted servers and applications. Jeff Valeo (CTO) and Sean Heller (Principal Software Engineer) explore what it takes to monitor physical eGates in airports that secure millions of travelers. They'll show how CLEAR builds end-to-end signals, alerts, and runbooks to keep a complex real-world journey reliable. Jeff and Sean examine what it takes to monitor hardware running on networks they don’t fully control, and with external partner integrations. This session focuses on the telemetry, alerting, and on-call practices that allow CLEAR—and can enable you—to see a complete user journey, quickly spot issues, and drive operational excellence across devices, services, and partners.