Ravenna’s Story – Building and Scaling a High Growth Startup with Auth0

Discover how Ravenna is revolutionizing employee support with its AI-native ITSM platform. In this video, we dive into how AI agents automate everyday IT and HR tasks—from software access requests to password and MFA resets—freeing up teams to focus on high-impact work. We also explore how Auth0 powers Ravenna's core identity infrastructure, enabling seamless SCIM, SSO, and unified employee profiles. Plus, learn how the Auth0 for Startups program helped Ravenna scale its customer base and team rapidly. What You’ll Learn: - How AI-native ITSM automates IT & HR employee support - Solving the "do more with less" operational challenge in enterprise IT - How unified employee context drives intelligent AI agent permissions - The role of Auth0 in powering enterprise-grade SCIM, SSO, and authentication - How Auth0 for Startups accelerates early-stage tech growth 🔗 Resources & Links: - Apply for Auth0 for Startups: https://a0.to/aeq - Learn more about Ravenna: https://ravenna.ai/ ⏱️ Timestamps: 0:00 - Intro 0:33 - What is Ravenna 1:02 - Challenges that led to Ravenna 1:40 - How Auth0 Powers Ravenna's SCIM & SSO 2:40 - Auth0 for Startups Partnership & Growth 3:24 - Working Backwards from Customer Support Needs 4:16 - Future Outlook & Scaling Strategy #ITSM #Automation #Auth0 #IdentityManagement #AIAgents #EnterpriseTech If you enjoy this content and want to learn more about identity, security, and access management, subscribe to our channel! Have a topic you'd like to see covered? Let us know if the comments below 👀 ___________________________________________ 🔵Try Auth0 for free - https://a0.to/auth0 🔵The Auth0 blog - https://a0.to/blog 🔵Ask questions on the Community Forum - https://a0.to/community ___________________________________________ Follow Us on Social 🔵 X / Twitter - https://a0.to/twitter 🔵LinkedIn - https://a0.to/linkedin