DTW 2026 - UST's AI delivery engine and CCoE for telecom, powered by AWS | AWS Events

AWS and UST have collaborated to build an AI-powered Cloud Center of Excellence (CCoE) that helps telecommunications companies scale faster while maintaining compliance and best practices. By leveraging Amazon Kiro, an agentic IDE with steering files and hooks, the solution codifies telecom standards such as 3GPP and TM Forum ODA into the development workflow, ensuring they are automatically applied regardless of developer location or skill level. UST demonstrates IntelliResQ, a multi-agent application built using Amazon Bedrock and Strands Agent SDK that automates network outage detection, root cause analysis, remediation, and field operations dispatch. The demo illustrates how the system detected 80 cell site outages, automatically recovered 45 sites, and orchestrated field technician dispatches for the remainder while keeping customer care agents informed in real time. The integration of Amazon Quick as a chatbot agent further highlights how Kiro's standardized development practices enable rapid feature additions without compromising governance or compliance.  Learn more about AWS for Telecom: https://go.aws/4zOKXhD Learn more about AWS events: https://go.aws/events Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. #AWSEvents #Telecom #CloudComputing #AWS