NetSuite Next: How AI Is Changing ERP and Business Processes
NetSuite Next brings AI answers and actions into everyday ERP workflows, while SuiteExpress focuses on faster implementation and smoother adoption. Explore how NetSuite is advancing AI agents, autonomous financial close, and flexible access to business information at https://www.netsuite.com/ NetSuite Next is changing how businesses interact with ERP software by bringing AI answers and actions directly into everyday workflows. In this Oracle TV Executive Exclusive at Oracle AI World 2026, Evan Goldberg, founder and executive vice president at NetSuite, discusses how AI is reshaping ERP implementation, financial close processes, and the user experience. Goldberg explains why “ERP as we know it is over” and how NetSuite Next addresses longstanding challenges with enterprise resource planning systems. From reducing the time required to get started to making new capabilities easier to use, the conversation examines how AI can help businesses get more value from their ERP investments. The interview explores early customer experiences with NetSuite Next, including enthusiasm for AI answers and actions directly on NetSuite dashboards. Goldberg discusses how these capabilities can expand across the system and support everyday users as they interact with business information. SuiteExpress is another key focus. Goldberg explains how the approach aims to shorten the time required to implement NetSuite while supporting adoption throughout the system's lifecycle. He describes how AI agents can continuously adapt how NetSuite works within a business, building on previous activity while keeping people responsible for fundamental business decisions. The conversation also examines the move toward an autonomous financial close. Goldberg discusses how organizations can build confidence in AI agents through clear communication, approval processes, and audit trails that document agent recommendations and human decisions. Looking beyond traditional ERP interfaces, Goldberg explains how NetSuite is extending its AI capabilities into Claude and ChatGPT. The discussion covers the NetSuite AI Connector Service, built on the SuiteCloud platform, and how SuiteSkills is designed to make AI interactions more capable and consistent. Goldberg also shares that approximately 30% of NetSuite customers are already using the AI Connector Service. The interview concludes with a look at how AI is changing software development and the ERP user experience. Rather than requiring people to navigate applications to find information, NetSuite is working toward experiences that bring relevant business information to users wherever they choose to work. Part of Oracle TV's coverage of Oracle AI World 2026, this executive interview examines NetSuite Next, SuiteExpress, AI agents, financial close automation, and the evolving relationship between people and business software. Contact NetSuite sales: https://social.ora.cl/6009wKalv Learn more about NetSuite ERP: https://social.ora.cl/6003wKaxv Learn more about NetSuite's AI: https://social.ora.cl/6002fzxir Learn more about NetSuite HCM: https://social.ora.cl/6007c4Kih Learn more about NetSuite Analytics and Reporting: https://social.ora.cl/6007c4znL Learn more about NetSuite Project Management: https://social.ora.cl/6005fzxmS NetSuite customer success stories: https://social.ora.cl/6005c4zt9 Join us at SuiteWorld: https://social.ora.cl/6000wKx54 Follow us here: LinkedIn: https://social.ora.cl/6000wKFhC X: https://social.ora.cl/6007wK2zD Instagram: https://social.ora.cl/6003wK2Hv Facebook: https://social.ora.cl/6005wK2Dv