Neovance: A missed dose can mean a missed life | Amazon Web Services

A missed dose could be a missed life. For patients navigating chronic disease, every interaction with their care team matters. The experience shouldn't be one more thing they have to fight through. Neovance works with pharmaceutical manufacturers to help patients access the medications they need. With Amazon Connect Customer, they've rebuilt that experience from the patient's perspective. Instead of navigating a complicated system, patients simply say who they are and what they need and the system meets them there. With AI agents now handling up to 25% of interactions, Neovance's pharmacists and care teams are freed up for the moments that truly matter. The complex cases. The scared patients. The calls that change lives. Like the one from a patient's child, calling to say their 90-year-old mother finally got her medication. They'd have another year together. Explore Amazon Connect Customer: https://go.aws/4z0pQrs Subscribe to AWS: https://go.aws/subscribe Create a free AWS account: https://go.aws/signup Try AWS for free: https://go.aws/free Connect with an expert: https://go.aws/contact Explore more: https://go.aws/more Next steps: Explore on AWS in Analyst Research: https://go.aws/reports Discover, deploy, and manage software that runs on AWS: https://go.aws/marketplace Join the AWS Partner Network: https://go.aws/partners Learn more on how Amazon builds and operates software: https://go.aws/library Do you have technical AWS questions? Ask the community of experts on AWS re:Post: https://go.aws/3lPaoPb Why AWS? Amazon Web Services is the world’s most comprehensive and broadly adopted cloud, enabling customers to build anything they can imagine. We offer the greatest choice of innovative cloud capabilities and expertise, on the most extensive global infrastructure with industry-leading security, reliability, and performance. #AWS #AmazonWebServices #CloudComputing