Oracle Customer Success Strategy: Turning AI Into Results on Oracle TV at Oracle AI World 2026
Turning enterprise AI investments into measurable business results requires more than adopting new technology, and Oracle's customer success strategy focuses on helping organizations build trust, adapt how they work, and achieve meaningful outcomes. Explore how Oracle is evolving its approach to customer collaboration, supporting AI adoption, and helping organizations translate innovation into practical business value. Register for Oracle AI World On Air so you don’t miss a thing from Oracle AI World 2026: https://social.ora.cl/6003BGN9vJ How can organizations turn enterprise AI innovation into meaningful business results? In this kickoff to the Customer Spotlight segment on Oracle TV at Oracle AI World 2026, Gary Miller, executive vice president and customer success officer at Oracle joins Oracle TV anchors Shanna Adamic and Fritz Nelson to discuss Oracle's evolving customer success strategy and how organizations are moving from AI ambition to practical adoption and measurable outcomes. Following two days of announcements, demonstrations, and customer conversations at Oracle AI World 2026, the discussion shifts from what's new in technology to what customers can accomplish with it. Miller explores how customer expectations for AI have changed over the past year, what organizations are asking Oracle to help them achieve, and how those evolving priorities are shaping Oracle's approach to customer success. The conversation also examines how Oracle is changing the way it works alongside customers to support their business goals. As organizations introduce AI into everyday operations, successful adoption requires more than enabling new capabilities. Employees need confidence in the technology, teams must adapt their workflows, and leaders need to understand where AI can contribute meaningful value. Miller discusses what distinguishes customers making progress with AI, including how they approach organizational readiness, build trust in AI-driven work, and connect technology investments to practical business needs. The discussion brings together themes from Oracle AI World 2026 to explore how innovation, customer collaboration, and adoption contribute to business outcomes. The segment concludes by introducing customer conversations captured throughout the event, shifting the focus to firsthand perspectives on the challenges, experiences, and opportunities organizations are encountering as they put Oracle technology to work. Part of Oracle TV's coverage of Oracle AI World 2026, this conversation highlights the importance of customer success, enterprise AI adoption, organizational change, and turning technology innovation into results that matter to businesses. Like what you learned about Oracle AI World 2026? Subscribe now https://social.ora.cl/60025k87j Follow us here: LinkedIn: https://social.ora.cl/6000B6oR6p X: https://social.ora.cl/6002B6oRDG Instagram: https://social.ora.cl/60095eXDN Facebook: https://social.ora.cl/60065enQp