How Companies Should Manage Shadow AI (Without Banning AI)

BigID Inc
24 views February 5, 2026

Shadow AI happens when employees use AI tools without approved access, training, or guardrails, often because they’re trying to work faster, not bypass policy. In this clip, James Boxton (UPS) explains why banning AI increases risk, and how visibility, enterprise-approved tools, and employee training help organizations bring Shadow AI into the open. You’ll learn: 👉 Why Shadow AI is a visibility problem, not a discipline problem 👉 How approved AI tools and training reduce risk 👉 What privacy teams can do to monitor unapproved AI use early 👉 Featuring insights from privacy leaders at UPS, Verily, PwC, and BigID. This video answers questions like: 👉 How should companies manage Shadow AI? 👉 How can organizations reduce AI risk without banning AI? 👉 What role do privacy teams play in AI governance? Watch the full on-demand session to learn how privacy teams are keeping AI safe, sane, and worth the risk: https://bit.ly/49ZBc5x

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