What is MCP? How AI agents connect to enterprise systems
Your teams are already plugging Claude, ChatGPT, and Gemini into daily work. For IT, the question is how those AI assistants and agents reach NetSuite, Salesforce, and your ERP without a custom connection for every tool-and-app pair. Model Context Protocol (MCP) is the emerging standard for that connection. Since Anthropic introduced it in November 2024, companies have built tens of thousands of MCP servers. But exposing a system to AI is only half the job. The other half is authentication, orchestration, data shaping, and governance, which integration platforms have been handling for years. This Celigo Sessions clip explains what MCP is, where it fits next to the integrations you already run, and why it belongs under the same governance layer as the rest of your automation. What you'll learn: ▸ What MCP is in plain terms: a common language between AI and business applications ▸ How MCP differs from an API, and why an agent can pick the right tool without a developer reading the docs ▸ How an agent reads an MCP server's "menu" of tools, using a Salesforce accounts-and-open-deals example ▸ The difference between AI assistants and autonomous agents, and why IT should treat them as separate access cases ▸ Why connectivity is the hard part of putting AI into production, and why point-to-point AI connections don't scale ▸ Why MCP management works best as one integration pattern on your existing platform rather than a separate product CHAPTERS 00:00 Six integration patterns, one governance layer 00:45 The automation spectrum: deterministic vs. agentic 01:45 What is MCP, and why is everyone talking about it? 03:10 MCP vs. API 03:20 AI assistants vs. AI agents 04:00 Why connectivity is the hard part of AI in the enterprise 04:30 How Celigo turns its integration engine into MCP servers One platform and one governance layer, whether the request comes from a scheduled flow or an AI agent. 🚀 Never miss Celigo Sessions: https://www.celigo.com/webinar_series/celigo-sessions/ 👉 Get a demo: https://www.celigo.com/request-a-demo/ 🔎 Learn more: https://www.celigo.com/platform/mcp-management/ #Celigo #iPaaS #IntegrationPlatform #ModelContextProtocol #MCPServer #AIAgents #EnterpriseAI #AIGovernance #NetSuite #Salesforce