Why AI agents stall: governance, connectivity, and where to start

Celigo ran 100+ customers and partners through a one-week agent building boot camp over the summer. Three roadblocks showed up every single time: unclear governance, getting agents access to the systems it needs, and knowing what to build next. Celigo hit all three internally too. This session covers how they were solved, and why Celigo now has 35+ agents running in production across finance, sales, support, and admin. What you'll learn: ▸ The five-question governance framework — data access, allowed actions, data handling, ownership, audit — that gets IT to sign off once instead of reviewing every agent individually ▸ The least agency principle: where deterministic workflows still beat AI on cost, speed, and accuracy, and how to run both in the same flow ▸ Why data strategy is now AI strategy ▸ A method for finding your next use case ▸ How a personal prompt becomes a role-level pattern, then an enterprise workflow tied to systems of record with guardrails and an owner ▸ Three ecommerce agent templates walked through in detail: product launch readiness, product decay detection, and an integration error digest CHAPTERS 02:30 What 100+ teams taught us in the agent boot camp 04:20 The three roadblocks that stall every agent program 07:00 Live poll: what's blocking you? 09:40 The 35 agents Celigo runs in production today 12:50 Least agency — only use AI where you need judgment 15:00 The five-question governance framework 16:00 Data access and allowed actions 18:30 Audit and oversight: seeing what your AI actually did 22:00 Why data strategy is now AI strategy 25:40 Finding your next agent: map the handoffs, find the bottlenecks 30:30 Template 1: product launch readiness agent 32:00 Template 2: product decay detection and routing 34:30 Template 3: one Slack summary of every integration error 35:45 Demo: installing an agent with Celigo Ora in minutes 39:30 Demo: customer service MCP role kit across NetSuite and Shopify 42:20 How to get started today 44:30 Q&A: Is the boot camp still running? 45:20 Q&A: Why build agents in Celigo instead of NetSuite? 47:00 Q&A: What do AI agents actually cost to run? 49:10 Q&A: Prototyping is fast — reliability and maintenance is 80% of the work 50:30 Q&A: I don't want an error report, I want the agent to retry 52:30 Q&A: AI credits and bringing your own model 🚀 Never miss Celigo Sessions: https://www.celigo.com/webinar_series/celigo-sessions/ 👉 Get a demo: https://www.celigo.com/request-a-demo/ #Celigo #iPaaS #IntegrationPlatform #EnterpriseAI #AIAgents #MCPServer #CeligoOra #NetSuite #Shopify #AIGovernance #HumanInTheLoop