Does it work? Testing your new CX agent

Google Cloud
332 views February 10, 2026

Designing is only the first step. Learn how to use the preview feature in CX Agent Studio to test your agent’s responses and continuously iterate to perfect the customer experience. → https://goo.gle/4qpIAMB Once your agent's architecture is set and its instructions are defined, you need to see how it handles real-world scenarios. Watch as we put a CX agent to the test.

Keyboard shortcuts

On. Switch them off if they collide with your assistive tools; ? still opens this sheet.

Go to

Press g then the letter.

  • gh Latest
  • gs Sources
  • gm Media
  • gv Videos
  • gp Podcasts
  • gc Calendar
  • gd Decoder
  • gz Dataviz
  • ga Datasets
  • gb Blog
  • gk Markets
  • gj Careers
  • gn Prompt Notebook

On this page

  • / Focus search, where there is one
  • t Back to top
  • ? This list
  • Esc Close