Connect to the real world: CX agent tools and integrations

Google Cloud
460 views February 10, 2026

Take your AI agents from functional to enterprise-ready. Learn how to connect your agents to external systems, like data stores using CX Agent Studio. → https://goo.gle/4qpIAMB Building a functional agent is just the first step. To truly deliver value, your AI needs access to live information. We show you how to empower a specialist agent to go beyond general advice and provide accurate, real-time details by tapping into your company's actual database.

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