The hidden layer behind trustworthy AI agents

A discussion with Imran Nasim, PhD and Izzy Nova on why contextual evaluations are becoming essential for building trustworthy, production-ready AI agents in enterprise environments. As AI agents move from demos into real workflows, teams are facing new challenges around reliability, evaluation, and scale. This session explores what contextual evaluations are, how they’re applied within real-world workflows, and the types of insights they generate to help teams better understand performance and improve agents over time.