Meet your AI Agent from Customer.io: Build campaigns from a single prompt

Your AI Agent builds entire campaigns from a single prompt—then tells you what's working and why. This is the biggest launch in Customer.io history, designed to give you more reach, more intelligence, and more clarity than ever before. The agent lives directly inside Customer.io. Describe what you want, answer a few questions, and the agent creates the full campaign—audiences, messages, timing, channels. Then collaborate with it to refine the details until everything is right. The agent builds, measures, and optimizes your campaigns end to end. It also shows you the impact of every campaign in real time, surfacing what's driving results and why. We didn't stop with the agent. Here are the other key features in our biggest launch ever: - Goals: Identify every message driving results across your entire workspace. See which campaigns are actually moving the metrics that matter, across every channel. - LLM Actions: Your campaigns can now make decisions on their own using AI, adapting in real time based on customer behavior and outcomes. - Universal Search: Hit ⌘K to find anything in Customer.io instantly. Campaigns, segments, people, settings, all searchable from one shortcut. - WhatsApp and LINE: Engage global audiences on the channels they already use. - Complete UI overhaul: A redesigned interface built for speed and clarity, so you spend less time navigating and more time building. Every channel connected. Every outcome measured. Every conversation making the next one smarter. The more you use Customer.io, the more powerful it gets. Check out all of the details of this launch here: https://customer.io/learn/announcements/biggest-ai-marketing-release