Microsoft’s Chief AI Economist explains how AI creates value

Microsoft’s Chief AI Economist, Frank Nagle, joined micro1 Chief Economist Mark Esposito to unpack the economics of AI. They discuss how AI capability translates into real economic value, why that value can be difficult to measure, and how organizations can make better decisions with evidence from the people actually using AI at work. The conversation covers the biggest blind spots in measuring AI’s impact, the gap between capability and business results, and what it would take to create a shared standard for evaluating AI’s contribution.