She Built the Feature Every Customer Said No To | Jacqueline Cheong, Artie

Every single customer told Jacqueline they didn’t want the feature. She built it anyway — and six months later, 40% of them had turned it on. She’s the co-founder and CEO of Artie, which streams data between databases in near real time: the unglamorous infrastructure that lets AI agents and analytics work off what’s happening now, not yesterday’s report. We filmed at the Transamerica building in San Francisco. In this episode: → The history-table feature every customer said no to — and why 40% ended up using it → Founding a company with your spouse, and why she tells everyone upfront → Radical transparency: why her whole team sees revenue, burn, and investor updates → Why she stopped watching the metric and started watching the inputs → The “working with me” doc every manager (and report) should write → Why real-time data is the layer AI agents actually need Follow Jacqueline: https://www.linkedin.com/in/jacqueline-cheong/ · Artie: https://www.artie.com/?utm_campaign=jacqueline&utm_source=linkedIn ⏱️ TIMESTAMPS 00:00 Transamerica, and Why This Spot 02:00 What Artie Actually Does 05:00 Why Real-Time Data Is Hard 08:00 The AI Agent Angle 12:00 The History Table Everyone Said No To 18:00 Founding a Company With Your Husband 24:00 Radical Transparency With the Team 30:00 The “Working With Me” Doc 34:00 Focus on Inputs, Not the Score 38:00 The Wedding Cake Metaphor This is a Composio “Agents at Work” podcast, where I sit down with founders building the next leap of AI. 🎧 Subscribe for new episodes 📩 Listen on Spotify: https://open.spotify.com/show/4fxtM0FC4FxTR4l9NRgWsj?si=d05940c466154f1e 🐦 Follow Composio: @composio #AI #Startups #DataInfrastructure #Founders #FutureOfWork