Why Yext switched iPaaS platforms before doubling down on AI

Tray
15 views • June 19, 2026

Switching iPaaS platforms isn't just a technical decision. For Yext, it was the foundation for everything AI-related that came after. 🔗 See how teams scale automation with Tray: https://tray.ai/platform Yext leadership explains why they moved off their legacy iPaaS platform — not because it wasn't working, but because it couldn't support where they were headed. The goal was democratization: getting every team to a place where they could automate their own workflows without depending on IT for every request. When they made the switch to Tray, monthly task volume went from 3 million to 30 million. That growth wasn't accidental — it was the point. What it also unlocked: the ability to connect AI tools and MCP-enabled platforms in a way that feels seamless to end users. Tray became the connective layer between their existing SaaS stack and their broader AI initiatives. #WorkflowAutomation #TrayAI #iPaaS #AIAdoption #EnterpriseAI #ITLeadership #AIIntegration #MCP --------------------------------- Learn more about Tray: https://tray.ai/ Follow Tray on Twitter: https://x.com/tray Follow Tray on LinkedIn: https://www.linkedin.com/company/tray-ai/

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