How IT becomes the AI service layer for the entire company

IT isn't blocking AI anymore. They're providing the infrastructure that makes it work safely across the organization. 🔗 Watch the full conversation: https://www.youtube.com/watch?v=mIk1pDcr30I In this clip, Marcus Dubreuil from J.W. Pepper describes the shift that happened when IT stopped trying to control every AI implementation and started providing governed tools that teams could use. Instead of employees copying sensitive data into random chatbots, they now have access to company-approved agents with proper security controls. The result isn't just better governance. It's better adoption. When IT provides useful, well-structured tools instead of restrictions, teams actually use them. They're less likely to build their own workarounds because the official solution is easier and more capable than what they could create independently. You'll hear why this service-oriented approach works better than trying to prevent AI adoption entirely. IT provides the robust technology foundation, and business teams build solutions on top of it with appropriate guardrails already in place. The focus shifts from blocking innovation to channeling it through secure, scalable infrastructure. If your organization is trying to figure out IT's role in AI adoption, this shows what it looks like when IT becomes an enabler rather than a gatekeeper. #ITLeadership #TrayAI #AIGovernance #EnterpriseAI #AIAdoption #SystemsArchitecture #AIStrategy #ServiceLayer #SecureAI #ITInfrastructure --------------------------------- Learn more about Tray: https://tray.ai/ Follow Tray on Twitter: https://x.com/tray Follow Tray on LinkedIn: https://www.linkedin.com/company/tray-ai/